Meet our Customer Engagement team
Sara Sollis
Sara is our Customer Engagement Team Leader and has worked at LiveWest for over 17 years. She is passionate about making customer engagement accessible and very proud of her team's achievements. She enjoys working in partnership with customers who help to improve services and in her spare time, Sara loves walking her dog and spending time with her grandchildren.
Debbie Sims
Debbie has been a LiveWest colleague over 15 years. She became interested in customer engagement after she realised, she wanted to have more say in how her community was run. She enjoys meeting customers and loves it when their feedback develops services.
She adores countryside walks and is significantly involved in her local residents’ association.
Tiffany Richards
Tiffany is a Customer Engagement Officer and has been with the organisation for over 10 years. During that time, she has become qualified in customer scrutiny and project management. She loves her role and being part of the team. Projects that Tiffany has been involved include the development of My Account, Tiffany looks after our Customer Communications Group. She enjoys finding new ways to get customers involved, including through the LiveWest Your Views Facebook page.
Shonac Young
Shonac has worked in our Customer Engagement team for over ten years. She has seen how the organisation has found new ways of involving customers in our services over time and she loves building new and engaging relationships with customers. Shonac is currently working closely with our Estate Services Champions and leading on procurement of services with customers.
Leigh Harris
Leigh has worked within the public sector for over 20 years and has recently joined LiveWest as a Customer Engagement Officer. She loves being part of a team and working together with colleagues and customers. She wants to make a positive difference to people's lives. In her spare time Leigh enjoys eating out, family get togethers and spending time with her friends.